Carl Cramer
01-15-2008, 08:12 PM
Dear Forumites,
I'll post this once here, and at the other topics.
It's fine that you vent, and we appreciate hearing your problems or complaints. Your complaints are our problems, and we want to know them so we can help resolve them.
I can't vouch for Rick or Lorna, but, truthfully, I don't check the Forum postings everyday. Despite what some may feel, WoodenBoat is an all-day endeavor, all by itself.
If you have a problem with delivery or availability of your copies of WoodenBoat, we want to know.
Feel free to post your comments here, but also please send them to us, and (if you are a subscriber) include your mailing address so we can check?
I am Carl -- carl@woodenboat.com
Rick is -- rick@woodenboat.com
Lorna (who actually deals with and solves all subscription problems) is --
lorna@woodenboat.com.
This is not mere rhetoric -- we exist to serve you. You are our customers, and we can't and won't publish WoodenBoat without you.
My new expression: WoodenBoat On! Thanks, Carl
(OK, it's not that catchy, but I hope you know what I mean.)
We welcome ALL your comments. Complaints and otherwise.
I'll post this once here, and at the other topics.
It's fine that you vent, and we appreciate hearing your problems or complaints. Your complaints are our problems, and we want to know them so we can help resolve them.
I can't vouch for Rick or Lorna, but, truthfully, I don't check the Forum postings everyday. Despite what some may feel, WoodenBoat is an all-day endeavor, all by itself.
If you have a problem with delivery or availability of your copies of WoodenBoat, we want to know.
Feel free to post your comments here, but also please send them to us, and (if you are a subscriber) include your mailing address so we can check?
I am Carl -- carl@woodenboat.com
Rick is -- rick@woodenboat.com
Lorna (who actually deals with and solves all subscription problems) is --
lorna@woodenboat.com.
This is not mere rhetoric -- we exist to serve you. You are our customers, and we can't and won't publish WoodenBoat without you.
My new expression: WoodenBoat On! Thanks, Carl
(OK, it's not that catchy, but I hope you know what I mean.)
We welcome ALL your comments. Complaints and otherwise.